Hyundai appoints AX Assist and Avant for repair programmes

Hyundai Motor UK has named AX Assist and Avant as its new partners for accident management and approved bodyshop programmes, starting in December. The move creates a unified repair network for Hyundai dealers, aiming to improve turnaround times, cost control and customer satisfaction across the UK.

Key takeaways

• Hyundai has appointed AX Assist and Avant to manage its repair programmes.
• The programmes launch in December 2026.
• Approved bodyshops will follow a single standards framework.
• Dealers gain access to coordinated accident handling.
• Expected benefits include reduced repair times and cost efficiency.

Appointment of AX Assist and Avant

Hyundai Motor UK announced that AX Assist and Avant will run its new accident management and approved bodyshop programmes. The appointment is part of Hyundai’s effort to standardise repair processes across its dealer network.

AX Assist specialises in accident claim administration, while Avant provides a network of vetted bodyshops. Both firms will work under Hyundai’s guidelines to ensure consistent quality and pricing.

Accident management programme

The accident management programme will centralise claim handling for Hyundai vehicles. AX Assist will coordinate with insurers, owners and dealers to streamline the workflow from incident reporting to vehicle repair.

Dealers will receive a single point of contact, reducing administrative burden and improving communication with customers throughout the repair journey.

Approved bodyshop network

Avant will oversee a network of approved bodyshops that meet Hyundai’s repair standards. These workshops will be required to use specified parts and procedures, ensuring consistent finish and safety.

The network aims to shorten repair cycles and control costs by eliminating variation in workmanship and parts sourcing.

What this means for dealers

Dealers will benefit from a clearer, more efficient repair process that reduces paperwork and speeds up vehicle turnaround. Access to a vetted bodyshop network should also help maintain brand reputation by delivering consistent repair quality.

Cost predictability is likely to improve as the programmes enforce uniform pricing and parts usage, supporting better margin management for dealer workshops.

Frequently asked questions

When will the new Hyundai repair programmes start?

The accident management and approved bodyshop programmes are scheduled to commence in December 2026, giving dealers time to integrate the new processes before the new year.

How will dealers benefit from the AX Assist and Avant partnership?

Dealers will receive a single coordinated system for handling claims, reducing administrative effort and improving repair times. The approved bodyshop network also ensures consistent quality and pricing, helping protect margins and enhance customer satisfaction.