Why is Mark Busby leaving Hendy Group after 25 years and what could it mean for the south‑coast dealer?

Commercial director Mark Busby to leave Hendy Group after 25‑plus years

After more than a quarter of a century with the south‑coast‑based dealer, Hendy Group’s commercial director Mark Busby announced his decision to depart. The news, posted on LinkedIn, described the move as “difficult” but driven by a desire for a fresh challenge within the automotive sector.

What does Mark Busby’s exit mean for Hendy Group, Ford’s oldest UK retailer?

A career shaped by Hendy Group

Busby reflected that his time at Hendy has been formative. “Two and a half decades is a long time to spend anywhere – long enough to grow up in a career, make lifelong friends, and be shaped by a business as much as I like to think I have helped shape it,” he wrote. He highlighted the collective achievements, the challenges tackled and the wins celebrated, adding that these experiences will stay with him.

Why the new challenge matters

According to Busby, the next step will involve “helping other organisations find solutions to the operational problems in the sector, the stuff I’ve spent my career working through from the inside.” While he did not disclose specifics about his forthcoming venture, the focus on operational improvement suggests a consultancy‑style role within the wider automotive market.

For the remainder of his notice period, Busby said his priority is “delivering a Q3 result”, underscoring his commitment to a smooth transition and continued performance for Hendy Group.

Hendy Group’s recent board changes

Busby’s departure adds to a series of senior‑level shifts at Hendy in 2026. In June, former Peugeot CEO Linda Jackson joined as a non‑executive director, bringing experience from the French manufacturer. Earlier, in May, chief operating officer Duncan McPhee stepped down following the announcement of heavy losses for 2024.

Why Hendy Group matters in the UK market

Hendy Group holds the distinction of being Ford’s oldest UK retailer. This legacy positions the dealer as a benchmark for traditional dealership operations, making senior appointments—and departures—significant for observers of the UK automotive market.

What could Busby’s exit signal for the dealer?

The commercial director role is pivotal to day‑to‑day profitability and strategic growth. Busby’s decision to move on may prompt the board to reassess the commercial strategy, especially as the company navigates the aftermath of the 2024 losses and integrates new leadership such as Jackson. Stakeholders will be watching how Hendy sustains its performance, particularly in the upcoming Q3 period.

Stay informed on UK dealer developments

The original story was published on Car Dealer Magazine.

What does Mark Busby’s exit mean for Hendy Group, Ford’s oldest UK retailer?