Luscombe's compares Dealer Auction with physical auction

Luscombe's tested the Dealer Auction online platform against a traditional physical auction.
Luscombe’s, a leading UK dealership group, recently conducted a direct test of the Dealer Auction online platform against a traditional physical auction, to assess how the two formats compare for vehicle sourcing and sales. The trial highlights options available to dealers looking to optimise purchasing.

Key takeaways
- Luscombe’s set up a side‑by‑side comparison of Dealer Auction and a physical auction.
- The test examined speed, cost and transaction transparency.
- Results will inform how dealers choose between digital and in‑person buying channels.
- Dealer Auction continues to market itself as a viable alternative to conventional auctions.
Test setup and execution
Luscombe’s selected a representative batch of used vehicles and listed them simultaneously on the Dealer Auction platform and at a local physical auction venue. Both sales channels were run on the same day to minimise market fluctuations.
Dealers participating in the test were given identical information packs, including vehicle specifications, service records and mileage, ensuring a fair comparison of buyer response.
Criteria examined during the trial
The evaluation focused on four primary factors: the speed of transaction completion, the total cost incurred by the seller, the level of price transparency for buyers, and the logistical effort required to finalise each sale.
Data were collected on the number of bids received, the time taken from listing to sale, and any ancillary fees such as auctioneer commissions or platform charges.
Preliminary observations
Initial findings indicated that the Dealer Auction platform facilitated faster buyer engagement, with bids appearing within minutes of listing. Physical auction activity tended to peak later in the day, reflecting the need for participants to attend in person.
Cost structures differed, as the online platform applied a flat transaction fee, whereas the physical auction imposed a percentage‑based commission. Both models offered full price visibility to buyers, but the digital format allowed real‑time price tracking.
Dealer Auction platform overview
Dealer Auction positions itself as a web‑based marketplace where accredited dealers can buy and sell used vehicles without the need for a physical venue. The service includes tools for vehicle inspection, secure payment handling and digital paperwork.
By contrast, traditional physical auctions rely on on‑site inspections, in‑person bidding and post‑sale logistics coordinated by the auction house. Both approaches aim to move stock quickly, but the online model reduces travel and handling requirements.
What this means for dealers
The Luscombe’s trial demonstrates that digital auction platforms can match, and in some respects exceed, the speed and cost efficiency of conventional auctions. Dealers may therefore consider integrating online channels into their sourcing strategy to broaden market access and reduce overheads.
Adopting a hybrid approach - using both physical and digital auctions - offers flexibility, allowing dealers to select the most appropriate venue based on vehicle type, buyer profile and timing requirements.
Frequently asked questions
How did Luscombe’s measure speed of sale between the two auction types?
The group recorded the elapsed time from when a vehicle was listed on each platform to the moment a final bid was accepted, providing a direct comparison of transaction speed.
What cost differences were identified in the trial?
Dealer Auction charged a fixed transaction fee per vehicle, while the physical auction applied a percentage‑based commission, resulting in varying total costs depending on the final sale price.
This article summarises reporting first published by AM Online.